Privacy Policy

1. Information We Collect

We collect various categories of information to provide, maintain, and improve our services:

A. Information You Provide to Us

When you interact with our website or services, we may collect the following personal data:

• Contact Information: Including but not limited to your name, email address, and telephone number.
• Billing Information: Payment details necessary for transaction processing (which are securely handled through third-party payment processors).
• Account Information: Login credentials, account preferences, and subscription details.
• Trading Preferences: Information regarding your selected trading strategies and brokerage account details (where applicable).
• Customer Support Communications: Any inquiries, messages, or other communications you send to our support team.

B. Information We Collect Automatically

When you visit our website, our systems automatically collect:

• Device Information: Technical data including IP address, browser type and version, operating system, and device specifications.
• Usage Data: Information about your interactions with our website, including pages visited, time spent, click patterns, and user behavior.
• Cookies & Tracking Technologies: Data collected through cookies and similar technologies (see Section 6 for detailed information).

C. Information from Third Parties

• Brokerage Information: Data from your linked brokerage account if you utilize our auto-trading functionality.
• Marketing & Advertising Data: Information obtained from social media platforms, advertising partners, and affiliate networks.

2. How We Use Your Information

We utilize the collected information for the following legitimate business purposes:

• Service Provision: To deliver our core services including trade alerts, auto-trading functionality, and account management.
• Payment Processing: To facilitate secure transactions via authorized third-party payment processors.
• Service Optimization: To analyze user behavior, monitor site performance, and enhance user experience.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance.
• Legal Compliance: To fulfill our obligations under applicable laws, regulations, and to prevent fraudulent activities.
• Marketing Communications: To send newsletters, promotional content, and service updates (only with your explicit consent).

We are committed to maintaining the confidentiality of your personal information and do not sell your personal data to third parties under any circumstances.

3. How We Share Your Information

We may disclose your information to trusted third parties under the following circumstances:

A. Service Providers

• Payment Processors: Third-party services such as Stripe, Airwallex, or PayPal to securely process transactions.
• Brokerage & Auto-Trading Partners: When you explicitly connect your brokerage account for automated trading services.
• Analytics & Marketing Services: Including Google Analytics, Facebook Ads, and email marketing platforms to analyze user behavior and optimize marketing campaigns.

B. Legal & Compliance

• When required by law, legal process, court order, or governmental authority.
• To detect, investigate, and prevent fraudulent transactions, unauthorized access, or violations of our terms of service.

C. Business Transfers

In connection with a corporate transaction, such as a merger, acquisition, or asset sale, your information may be transferred as part of the business assets, subject to standard confidentiality arrangements.

4. How We Protect Your Information

We implement appropriate technical and organizational security measures to safeguard your personal information, including:

• Encryption: Implementation of industry-standard encryption protocols for the storage and transmission of sensitive data.
• Access Controls: Restricted access to personal information limited to authorized personnel on a need-to-know basis.
• Security Audits: Regular security assessments and vulnerability testing to identify and address potential security risks.

While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your personal information for the following periods:

• As long as necessary to fulfill the purposes outlined in this Privacy Policy.
• As required to comply with legal obligations, including tax reporting and regulatory requirements.
• Until you request deletion of your data, subject to our legal and operational requirements.

6. Cookies & Tracking Technologies

We utilize cookies and similar tracking technologies to:

• Enhance user experience and functionality (e.g., remembering login credentials).
• Analyze website traffic patterns and user behavior through services like Google Analytics.
• Deliver targeted advertisements through platforms like Facebook Pixel and Google Ads.

You can manage cookie preferences through your browser settings, including blocking or deleting cookies.

7. Your Rights & Choices

A. For U.S. Residents (CCPA – California Consumer Privacy Act)

California residents have specific rights regarding their personal information, including:

• Right to Access: Request disclosure of categories and specific pieces of personal information we have collected about you.
• Right to Deletion: Request deletion of your personal information, subject to certain exceptions under applicable law.
• Right to Opt-Out of Sale: Direct a business not to sell your personal information (we do not sell personal information).

To exercise these rights, please contact us at Support@UltimateAutoTrade.com.

B. For EU/EEA Residents (GDPR – General Data Protection Regulation)

If you are located in the European Economic Area, you have certain rights under the GDPR, including:

• Right of Access: Request a copy of your personal data in our possession.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Withdraw Consent: Withdraw previously given consent for specific processing activities, such as marketing communications.
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements.

To exercise these rights, please submit your request to Support@UltimateAutoTrade.com.

8. Third-Party Links

Our website may contain links to external websites, including brokers, affiliates, and other third parties.

Please note that we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites before providing any personal information.

9. Minors & Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect or solicit personal information from minors under 18 years of age. If we become aware that we have inadvertently collected personal information from a person under the age of 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Privacy Policy on our website with a revised "Last Updated" date.

For material changes, we may provide additional notice, such as an email notification to the email address associated with your account.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Support@UltimateAutoTrade.com